Legal
Effective Date: January 1, 2025 · Last Updated: January 1, 2025
EXPANSEAFY ("we," "us," or "our") operates as a cross-border expansion marketplace connecting enterprises with workspace and professional service providers across Southeast Asia. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or use our platform services. By accessing our platform, you consent to the data practices described in this policy.
We collect information that you provide directly to us, including: • Identity Data: full name, job title, company name and professional credentials • Contact Data: email address, telephone number and business address • Commercial Data: industry sector, headcount requirements, target markets and expansion timeline • Financial Data: billing information, payment card details (processed via PCI-compliant third-party processors) and transaction history • Technical Data: IP address, browser type, device identifiers, operating system and usage analytics • Communications: correspondence, inquiry details and feedback you submit through our platform We also collect data automatically through cookies, web beacons and similar technologies as you navigate our website.
We use your personal data to: • Provide, operate and improve our expansion marketplace platform • Match your requirements with appropriate workspace and service providers • Process transactions and deliver requested services • Send administrative communications, service updates and expansion-related insights • Conduct market research and analytics to enhance our offerings • Comply with applicable legal obligations across Southeast Asia jurisdictions • Prevent fraud, enforce our terms and protect the security of our platform • Respond to inquiries and provide customer support
We process your personal data under the following legal bases: • Contract Performance: processing necessary to fulfill our contractual obligations to you • Legitimate Interests: improving our services, fraud prevention and business analytics • Legal Compliance: meeting obligations under Singapore PDPA, Philippine DPA, Indonesian PDPA and other applicable data protection frameworks • Consent: where you have explicitly opted in to specific processing activities
We may share your information with: • Vetted Service Partners: workspace operators, regulatory consultants, legal advisors, HR providers and growth partners in our marketplace network, strictly for fulfilling your expansion requirements • Technology Providers: cloud infrastructure, CRM, analytics and payment processing vendors bound by confidentiality obligations • Professional Advisors: lawyers, auditors and consultants under strict confidentiality agreements • Regulatory Authorities: government bodies and law enforcement where required by applicable law • Business Successors: acquirers or successors in connection with a merger, acquisition, or asset sale We do not sell your personal data to third parties for their own marketing purposes.
As a Southeast Asia expansion marketplace, we operate across multiple jurisdictions including Singapore, the Philippines, Indonesia, Malaysia, Vietnam, Thailand and Hong Kong SAR. Your data may be transferred to and processed in these countries. We implement appropriate safeguards including standard contractual clauses, adequacy decisions and binding corporate rules to protect cross-border data transfers in compliance with applicable data protection laws.
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, maintain our business relationship with you, comply with legal obligations, resolve disputes and enforce our agreements. When data is no longer needed, we securely delete or anonymize it in accordance with our data retention schedule.
Depending on your jurisdiction, you may have the following rights regarding your personal data: • Access: request a copy of the personal data we hold about you • Rectification: request correction of inaccurate or incomplete data • Erasure: request deletion of your personal data in certain circumstances • Restriction: request that we limit processing of your data • Portability: receive your data in a structured, machine-readable format • Objection: object to processing based on legitimate interests or for direct marketing • Withdrawal of Consent: withdraw previously given consent at any time To exercise any of these rights, please contact us at connect@expanseafy.com. We will respond within 30 days.
We use essential, functional, analytical and marketing cookies to operate our platform, remember your preferences, analyze usage patterns and deliver relevant content. You may manage cookie preferences through your browser settings or our cookie consent manager. Disabling certain cookies may affect platform functionality.
We implement industry-standard technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include SSL/TLS encryption, access controls, regular security assessments and employee data protection training. However, no method of transmission over the internet is 100% secure.
Our platform is intended for business professionals and enterprises. We do not knowingly collect personal data from individuals under 18 years of age. If we become aware that we have inadvertently collected such data, we will promptly delete it.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or applicable law. We will notify you of material changes by posting the updated policy on our website with a revised effective date. Your continued use of our platform following such notice constitutes acceptance of the updated policy.
For privacy inquiries, data subject requests, or concerns regarding this policy, please contact our Data Protection team: Email: connect@expanseafy.com Philippines: One Global Place, 5th Avenue & 25th Street, BGC, Metro Manila, Philippines 1634 Singapore: 9 Battery Road, #28-01 Singapore, Central, Singapore 049910 Hong Kong SAR: 15F Soundwill Plaza II Midtown, 1-29 Tang Lung Street, Causeway Bay, Hong Kong SAR